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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

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Ending voluntarily

If you want to be removed as a registered intermediary, you will need to contact us. We will ask for:

  • your name and IRD number
  • the date you want to stop being an intermediary from
  • the reason why you want to be removed.

Losing your intermediary status

There are some situations that might result in us removing your status as a registered intermediary. This could happen if:

  • you or a key office holder no longer meet the requirements to be a registered intermediary
  • you have less than 10 clients
  • you are a tax agent that fails to meet our agreed filing requirements.

We will try to resolve any issues that affect your ability to be an intermediary. A formal review and assessment may take place when an issue is found.

What will happen

Once your intermediary status has been removed, we will:

  • let all of your clients know that you are no longer a registered intermediary
  • remove all intermediary links between you and your clients
  • remove any access you had to your clients accounts.

If you were a registered tax agent, we will also:

  • remove your clients' extension of time on current and future periods
  • remove the disbursement account link to your customers, where present.

Contact us - general enquiries

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Last updated: 15 Jun 2021
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